| ID |
Author(s) |
Title |
Publisher |
Year |
| 1 |
Robert Bacal |
Perfect Phrases Series |
Mc Graw Hill |
2011 |
| |
|
Perfect Phrases for Customer Service, Second Edition [2nd Edition] |
|
| |
|
0071745068, 9780071745062 |
|
|
| 2 |
Robert Bacal, William Brooks |
The Complete Book Of Perfect Phrases For High Performing Sales Professionals |
McGraw-Hill |
2009 |
| |
|
9.78007E+12 |
|
|
| 3 |
Robert Bacal, William Brooks |
Perfect Phrases Series |
McGraw-Hill |
2009 |
| |
|
The Complete Book of Perfect Phrases for High-Performing Sales Professionals [1 ed.] |
| |
|
0071636099, 9780071636094, 9780071713580 |
|
|
| 4 |
Robert Bacal, Nancy Moore |
Perfect Phrases for Managing Your Small Business [1 ed.] |
McGraw-Hill |
2008 |
| |
|
0071600523, 9780071600521, 9780071641876 |
|
|
| 5 |
Douglas Max, Robert Bacal |
Perfect Phrases for Setting Performance Goals [1 ed.] |
McGraw-Hill |
2004 |
| |
|
9780071433839, 007143383X |
|
|
| 6 |
Robert Bacal |
Perfect Phrases Series |
McGraw-Hill |
2004 |
| |
|
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation [1 ed.] |
| |
|
007144453X |
|
|
| 7 |
Douglas Max, Robert Bacal |
Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review [1 ed.] |
McGraw-Hill |
2004 |
| |
|
9780071433839, 007143383X |
|
|
| 8 |
Douglas Max, Robert Bacal |
Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review [1 ed.] |
McGraw-Hill |
2004 |
| |
|
007143383X, 9780071433839 |
|
|
| 9 |
Robert Bacal |
Perfect Phrases |
McGraw-Hill |
2004 |
| |
|
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation [1 ed.] |
| |
|
007144453X, 9780071444538, 0071465111 |
|
|
| 10 |
Robert Bacal |
Briefcase books; Briefcase book |
McGraw-Hill |
2004 |
| |
|
Manager's guide to performance reviews |
|
|
| |
|
0071436464, 9780071436465 |
|
|
| 11 |
Robert Bacal |
The Manager's Guide to Performance Reviews [1 ed.] |
McGraw-Hill |
2003 |
| |
|
9780071421737, 0071421734 |
|
|
| 12 |
Douglas Max, Robert Bacal |
Perfect Phrases for Performance Reviews: Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance [1 ed.] |
McGraw-Hill |
2002 |
| |
|
9780071408387, 007140838X |
|
|
| 13 |
Robert Bacal |
The Complete Idiot's Guide To Dealing With Difficult Employees |
2000 |
| |
|
0028633709, 9780028633701, 9780786542598 |
|
|
| 14 |
Robert Bacal |
A Critical Look At Performance Management Systems - Why Don't They Work? |
Bacal & Associates |
1994 |
| |
|
096837221X, 9780968372210 |
|
|
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